Robert, thank you for your feedback on the survey. The overall score of 4 out of 5 is going to hurt Cooper's personal rating with Genesis. I am not sure you intended this outcome. In some siturations, we can allow the customer to re-score their surveys. We are hopeful you would be willing to help Cooper.
Jim Linsey - Genesis of Dublin - 614-471-3000 x 1
Gary, thank you so much for the great survey you recently did for Genesis and us. Brittany and the dealership really appreciate your support! As we move forward, please do not hesitate to call or write if you have any questions with your new Genesis. Thank you again.
Jim Linsey
Genesis of Dublin
614-471-3000 x 1
Thank you so much for the Great Survey - it really helps the dealership and myself.
Looking forward to showing your how your GV80 will self park!
Jim Linsey
Thank you for your business and for taking the time to provide this valuable feedback. We will use this information to learn, grow and improve the customer experience here at Genesis of Dublin.