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Gerber Collision & Glass - Tacoma

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
4.0
ReScore Average

Business Details

Contact
(253) 926-2225

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
6420 South Tacoma Way Tacoma, WA 98409
Gerber Collision & Glass - Tacoma's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 Reviews)

JG
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Jorge G.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2016
Excellent guys
I took my car in for repair and it was ready in less than a week. Pretty great guys. I went to pick it up and got there like 2 mins after they had closed the office and they were on their cars ready to go home. They saw me and asked me if I needed anything and told them that I was there to pick up my car and they told not to worry about it. They opened up their office and went to get up my car. While this was happening the rest of the crew were still on the parking lot waiting. Outstanding service, thank you!!
Recommended

HA
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Hiro A.
Toyo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2013
verified customerVerified Customer
Category: Collision
I was very satisfied with the way they matched the color of the paint.
Recommended
This review was collected via phone interview by CSi Complete

RH
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Robert H.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2013
verified customerVerified Customer
Category: Collision
They don't do anything wrong and keep you informed. They are very nice and showed a lot of concern.
Recommended
This review was collected via phone interview by CSi Complete

WN
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William N.
Dodg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2013
verified customerVerified Customer
Category: Collision
It is down the road. I went there at 7:15 am and he took me in immediately. I made it out of there on time for work. He was awesome. The hours are a little different. The man and a young lady were there every time I went in and she detailed my car.
Recommended
This review was collected via phone interview by CSi Complete

PS
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Pauline S.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2013
verified customerVerified Customer
Category: Collision
They are so good and nice to us.
Recommended
This review was collected via phone interview by CSi Complete

LA
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Larry A.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2013
verified customerVerified Customer
Category: Collision
I was satisfied with the repair.
Recommended
This review was collected via phone interview by CSi Complete

AH
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Anita H.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2013
verified customerVerified Customer
Category: Collision
They were nice and helped us out with the rental car. They also cleaned the car at Gerber Collision
Recommended
This review was collected via phone interview by CSi Complete

HY
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Hong Y.
Suba
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2013
verified customerVerified Customer
Category: Collision
They called on time. There was not a glitch in the repair.
Recommended
This review was collected via phone interview by CSi Complete

DR
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David R.
Kia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2013
verified customerVerified Customer
Category: Collision
I knew I would be satisfied again. Jessie is very professional.
Recommended
This review was collected via phone interview by CSi Complete

SW
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Shakendara W.
Mits
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2013
verified customerVerified Customer
Category: Collision
They did really good. I like the work they did and their customer service.
Recommended
This review was collected via phone interview by CSi Complete

JB
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Judith B.
Toyota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2013
verified customerVerified Customer
Category: Collision
It was the best they could do.
Recommended
This review was collected via phone interview by CSi Complete

LJ
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Leonard J.
Kia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2013
verified customerVerified Customer
Category: Collision
They were friendly and the work was good!
Recommended
This review was collected via phone interview by CSi Complete

IW
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Isabel W.
Lexu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2013
verified customerVerified Customer
Category: Collision
They are very polite and done before schedule.
Recommended
This review was collected via phone interview by CSi Complete

CA
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Chelsea A.
Honda
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2013
verified customerVerified Customer
Category: Collision
It was very good but not perfect.
Recommended
This review was collected via phone interview by CSi Complete

AW
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Alvena W.
Toyo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2013
verified customerVerified Customer
Category: Collision
I did not have any issues. They answered all my questions. They went way above and beyond.
Recommended
This review was collected via phone interview by CSi Complete

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