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Hall Hyundai Newport News

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,716 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
89
Total ReScores
4.8
ReScore Average
85
Net Promoter Score ®

Business Details

About

Hall Hyundai Newport News is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hall Hyundai Newport News is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(888) 335-3759

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12872 Jefferson Avenue Newport News, VA 23608
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,716 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


DB
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Dustin B.
Newport News, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/27/2022
Service Type: Repair
1
Category: Service
DERRICK A P., Service Director from Hall Hyundai Newport News responded on 03/28/2022 06:36 AM

Thanks for your time, however, this is a survey for your service advisor. Could you please email me and let me know how your service was? You seemed to have scored the sales department here.

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com

MB
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Martha B.
Kilmarnock, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/22/2022
1
Category: Service
Service
Awful service and impolite

MB
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Martha B.
Kilmarnock, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2022
0
Category: Service
Tint strip removed
On Wednesday, January 19 I took my car into Hall Hyundai Newport news Virginia to have a recall fix an estate inspection they will not inspect my vehicle told me I had to remove deep tint strip across the windshield before it could be inspected then then they scraped off the inspection sticker before they even let me know I just got another hospital four days before from surgery didn’t feel like arguing just one of my vehicle inspected so they remove the tack strip and told me it was illegal which I was told it was not illegal every single time I go there is something gasoline on the inside of the vehicle I had to pull over on the side of the road and clean my vehicle the next time I take it back gasoline on inside the vehicle again so no I am not pleased with Hall Hyundai of Newport News Virginia then they had no remorse or anything about the way that I was feeling so at this point I will never ever take my car back there again they are not professional and they are not Very nice people

LS
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LaShawn S.
Newport News, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2022
0
Category: Service
Just decided to write my review and SMDH.
Went to this located also another Hyundai dealer bc I was having a pinging noise.. The first dealership said I have soot buildup on pistons. At Newport News located Jeff said to get a oil change and we'll go from there......smh. The problem was regular gas. I cannot use regular gas. Have to use premium. I figured it out myself. Pinging noise left. Wasted money for a diagnostic at first dealership. Smh

CH
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Carol H.
Newport News, VA
This review violates the SureCritic Review Policy.

TH
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Troy H.
Williamsburg, VA
This review violates the SureCritic Review Policy.

Newport News, VA
This review violates the SureCritic Review Policy.

FB
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Frlida B.
Newport News, VA
This review violates the SureCritic Review Policy.

LM
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Lesly M.
Williamsburg, VA
This review violates the SureCritic Review Policy.

TG
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Teresa G.
Hayes, VA
This review violates the SureCritic Review Policy.

CW
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Corey W.
Kilmarnock, VA
This review violates the SureCritic Review Policy.

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