
Thank you for providing your feedback, Michael. For any future product concerns, please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you.
We're very sorry to learn of your experience, Ligia. We have passed along your communications to your case manager, as well as their supervisor. They will be in touch with you to further discuss your situation. Thank you.