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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

JL
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Jesie L.
Sylacauga, AL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Matt was lovely
I had a baby in the middle of my service timeline and Matt was very accommodating. I was able to do everything via phone or text, which was awesome! Thank you for everything!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/14/2018 07:46 AM

That's wonderful. I will be sure to share with Matt. We look forward to seeing you again.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owner
Friendly service people. And quick service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/14/2018 07:11 AM

Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
Everyone is extremely nice!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/13/2018 08:12 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JH
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Jean H.
Birmingham, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The Service Manager
Understanding, friendly, fast service.
Thank you!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/13/2018 08:03 AM

Thank you Jean.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CP
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Cleve P.
Hoover, AL
2011 Hyundai Azera
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
This dealer appears to be somewhat greedy when in comes to 'free' service.
I would caution any person considering service at this dealer that they have a minimum service fee that has to be signed before service is undertaken. This does not sit well in my mind.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/13/2018 07:22 AM

Mr. Park

Any concerns with a vehicle out of manufacturer warranty requires a Diagnosis Fee. Every dealer requires it no matter the make.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
MO
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Mohammed O.
Birmingham, AL
2012 Hyundai Azera
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
One issue
One issue about warranty
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/10/2018 07:07 AM

We will be in touch with you shortly to discuss your concern. We look forward to speaking with you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
WJ
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Walter J.
Pinson, AL
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Proactive
Wife says they replaced the inhibitor because it was on unannounced recall. Car seems not torun as wellnow poorgas mileage?!?!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/10/2018 05:56 AM

Walter

Inhibitor switch does not effect engine performance. A GDI service and a full tank of premium fuel will directly impact your gas mileage in a positive manner. Please ask for me at your next visit and we can discuss. We look forward to seeing you. I can also look into your fuel economy concern.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JH
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Jeanette H.
Birmingham, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people there was great, they showed me where the coffee, water and restrooms where. They were verynice.
Matt Austin, the service advisor told me what needed to be done to my car and they took very good care. I will be returning.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/08/2018 02:55 PM

Thank you for the wonderful comments in the survey Jeanette.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Bessemer, AL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AMAZING
THE SERVICE TEAM TOOK REAL GOOD CARE OF ME AND EVEN WENT ABOVE AND BEYOND TO HELP ME
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/08/2018 11:43 AM

Thank you for the five star survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LW
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Linda W.
Birmingham, AL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
No time to write review. Servie two was helpful as always. Thank you
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/05/2018 10:06 AM

Thank you for choosing Tameron Hyundai Linda.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
KC
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Kenneth C.
Birmingham, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Great job!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/05/2018 05:15 AM

Thank you for the five star survey Kenneth.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2013 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Too much money for repairs
This vehicle has turned out to be very expensive to maintain
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/04/2018 07:13 AM

Thank you for your feedback. We will be contacting you to see how we can be more helpful. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
NC
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Nathan C.
Birmingham, AL
2016 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
We love our service and appreciate the one on one time
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/02/2018 03:36 PM

That is what we are here for. Thank you for giving us the opportunity to serve you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
TC
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Thomas C.
Leeds, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maint
Great dealer and service. I will continue to utilized Tameron.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/02/2018 05:57 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
SF
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Sherry F.
Pleasant Grove, AL
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT JOB!
GREAT JOB!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/28/2018 12:11 PM

Thank you Sherry.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AA
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Angela A.
Mc Calla, AL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
In and Out and didn't have to wait an eternity for a simple oil change. Friendly and clean facility. thank you
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/27/2018 02:04 PM

Thank you for the five star survey Angela.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DW
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Donald W.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was excellent
Service was excellent.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/27/2018 07:57 AM

Thank you for the five star survey Donald.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
PC
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Pasqual C.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
warranty and maintenance
Scheduled in Santa Fe for air condition warranty and also while there had oil changed, tires rotated and fuel system cleaned. All was done in one day in a timely manner. Could not ask for more! Great job!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/26/2018 01:26 PM

Thank you for the wonderful comments Pasqual.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
MR
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Mary R.
Pelham, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Thank you for the great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/25/2018 04:07 PM

Thank you for choosing Tameron Hyundai.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
RR
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Richard R.
Birmingham, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Richard
Difficult to talk to anyone in service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/24/2018 06:18 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
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