KE

Kevyn Erbe

Service Advisor

Mike White Ford of Coeur d'Alene

Overall Rating

4.7

(817 reviews)

73

Reviews of Kevyn Erbe

SK

STEVEN K.

Sagle, ID

Ford Super Duty F-350 SRW

02/06/2019

Verified Customer

Category: Service

Good quick service

I went in to get my 2002 diesel serviced and it was less than 3 hours with tires, transmission, and oil change. Also got a good rate on a loaner to get things done while it was in the shop.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/07/2019 12:00 PM

We love happy customers, Steven! Thank you for taking the time to share your thoughts about our Service Department and it`s great to hear that we could get you a great rate on a loaner. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Service Advisor

TR

TODD R.

Post Falls, ID

02/02/2019

Verified Customer

Category: Service

All time best service

Kevin and the staff are the best I've come across so far wish I had them in the 70s

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/02/2019 03:30 PM

Thank you Todd, for the 5 star review and rating! We are very proud of the team we have in our Service Department! It's great to hear that their knowledge and collaboration really show through to you. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Service Advisor

Verified Customer

Athol, ID

02/02/2019

Verified Customer

Category: Service

Replacement battery

Took less than an half hour!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/02/2019 03:28 PM

I'm glad to hear that our Service Department was able to get you in and out in no time! We understand how valuable your time is and we will always do whatever we can to make it a quick process. We appreciate you choosing Mike White Ford and look forward to your next visit.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Service Advisor

RJ

ROBERT J.

Smelterville, ID

01/31/2019

Verified Customer

Category: Service

So very nice

We were late for our appointment, but they were so nice and took us in anyway.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/01/2019 02:34 PM

Thank you so much Robert, for this wonderful review! It`s great to hear that we were able to get you in and take care of all of your needs. We appreciate you choosing Mike White Ford and look forward seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

WH

WAYNE H.

Coeur D Alene, ID

01/26/2019

Verified Customer

Category: Service

Mike White Ford Visit

Went in for my oil change on Tuesday at 7:30 AM and was greeted right away by the service dept. staff, Kevyn had the paperwork all ready to go, Lou offered a ride back to work for me but I decided to wait in the sales room area for a while and by 8:10 my truck was ready to go...Everyone there is very please and always good to work with. Great team.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/29/2019 01:42 PM

Wow Wayne, thank you very much for this glowing review! I`m pleased to hear that you enjoyed our waiting room and our team! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Service Advisor

RU

RENEE U.

Post Falls, ID

01/26/2019

Verified Customer

Category: Service

Great service

I always receive great service at Mike White Ford. Everyone is friendly and keeps me apprised of the progress as service is being done. I would recommend them to friends and family.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/29/2019 12:30 PM

Thank you so much for the great recommendation Renee! I do not even know where to begin, to tell you how much this review means to our team! It`s pleasant to hear that you were kept in the loop the entire time and that you would recommend us to your friends and family! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Service Advisor

JS

JANICE S.

Wallace, ID

01/25/2019

Verified Customer

Category: Service

Good job

Polite and prompt.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/29/2019 12:12 PM

Hello Janice, thank you so much for taking the time to write this amazing review about our Dealership. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Service Advisor

MG

MELVIN G.

Coeur D Alene, ID

01/21/2019

Verified Customer

Category: Service

Service

Our service experience was an A+, not only did they complete our oil change and multi point inspection, in a time frame that was far less than we were told, but they also provided tire quotes for comparisons with other local vendors!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/22/2019 10:45 AM

Wow Melvin, I can not tell you how much this review means to us here at Mike White Ford. Thank you so much for taking the time to share this great experience you had with our Service Department. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

GH

GORDON H.

Harrison, ID

01/21/2019

Verified Customer

Category: Service

Friendly fast service

I took my

I took my F150 in for a regular service, 45 minutes later I was back on the road. Perfect.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/22/2019 10:19 AM

Hello Gordon, thank you so much for taking the time to write this great recommendation about our service department. We are glad to hear we could get your F-150 back on the road and if you have any questions please, don`t hesitate to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

JS

JIM S.

Blanchard, ID

Ford F250

01/21/2019

Verified Customer

Category: Service

Nice, clean comfortable waiting room, freindly staff, and quick service.

Took my truck in for an oil change and tire rotation, was there at appointed time and job was done in less than an hour later. They performed a 27 (I think) point check on my vehicle, and pointed out the things needing attention, one of those things was the brakes were dangerously worn, I thus replaced them the very next day. Had they not brought them to mu attention, I might have let them go beyond safe operating to damage causing. Thank you guys!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/22/2019 09:54 AM

Thank you Jim, for this glowing review about our dealership! We can not begin to tell you how much this review means to our team. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

Verified Customer

Rathdrum, ID

01/19/2019

Verified Customer

Category: Service

Oil change

Easy to schedule appointment. Only took 20 minutes for the service. Waiting area clean and comfy.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/22/2019 09:33 AM

Thank you so much for these kind words about our dealership! We try to make you feel as comfy as possible and it`s great to hear that is what you experience. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

DP

DAVID P.

Post Falls, ID

Ford Super Duty F-350 SRW

01/19/2019

Verified Customer

Category: Service

Good Service

Excellent service. In and out in an hour.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/22/2019 09:10 AM

Thank you so much David for these wonderful words about our dealership! We appreicate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

PL

PATRICK L.

Gresham, OR

01/19/2019

Verified Customer

Category: Service

Efficiency. Professionalism. Courtesy

Service was great in all aspects.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/19/2019 10:54 AM

Hello Patrick, thank you so much for taking the time to rate and review our dealership! We are pleased to see you had a wonderful experience. Thank you again for choosing Mike White Ford and we look forward to seeing you again soon.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

RP

ROBERT P.

Medical Lake, WA

01/18/2019

Verified Customer

Category: Service

Excellent - 5 out of 5 stars

Got the car right in. Comfortable waiting area.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/19/2019 10:53 AM

Thank you so much Robert, for this 5 star review! It`s great to hear that you enjoyed our waiting room, we try our best to make it feel like a home away from home. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

NC

NORMAN C.

Hayden, ID

01/17/2019

Verified Customer

Category: Service

Oil Change

The staff was very courteous, and the service was quick.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/19/2019 10:31 AM

Hello Norman, thank you so much for these thoughtful words about our Service Department. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

NM

NICHOLAS M.

Coeur D'Alene, ID

Toyota Highlander

01/16/2019

Verified Customer

Category: Service

Unbelievable service department

Thanks to Kevin and the service team I had the most unbelievable experience changing my tires, thank you Mike white ford!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/17/2019 09:30 AM

Wow! Thank you so much Nicholas, for this glowing review about our Service Department and Kevyn! It`s great to hear that Kevyn was able to take care of your tires and all your needs. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

BR

BERTHA R.

Hayden, ID

01/14/2019

Verified Customer

Category: Service

Service Dept

Thorough: reviewed work to be done and work actually done. Did follow-up to previous problem. Work done on time. Love the coupon for free car wash!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/15/2019 11:21 AM

Thank you so much Bertha, for this wonderful review about our Service Department. We truly appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

Verified Customer

Hayden, ID

01/12/2019

Verified Customer

Category: Service

Service dept.

I appreciate that my car was ready when they said it would be.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/15/2019 09:59 AM

Thank you so much for these kind words about our dealership. We appreciate you choosing Mike White Ford and hope you have a wonderful day.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

JD

JAMES D.

Post Falls, ID

01/10/2019

Verified Customer

Category: Service

service

excellant

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/11/2019 03:34 PM

Thank you so much James, for this wonderful review! It`s great to hear that you had an excellent experience with us! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

MK

MIKE K.

Post Falls, ID

01/05/2019

Verified Customer

Category: Service

Customer service, attentire to details

Good experience, took care of all my concerns at a fair price.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/05/2019 11:50 AM

Thank you so much Mike for this wonderful Review about our dealership! It`s great to hear that you had a great experience while you were here. If there is anything else we can do, please don`t hesitate to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Service Advisor

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