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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(817 reviews)
73

Reviews of Kevyn Erbe

GH
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GARTH H.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
verified customerVerified Customer
Category: Service
Service
Fast friendly,
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/05/2019 10:42 AM

Thank you so much Garth, for taking the time to write this amazing review about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
RD
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RACHAEL D.
Sagle, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
verified customerVerified Customer
Category: Service
Great Customer Service
Really appreciate Jose and Clint helping us find a vehicle that was perfect for us. Thanks!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/02/2019 10:16 AM

This is great to hear Rachael! I can not tell you how much this wonderful recommendation means to us. We are pleased to hear that Jose and Clint were able to find you the perfect vehicle for all of your needs! We appreciate you choosing Mike White Ford and look forward to seeing you again! Enjoy your new F-150! 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
TF
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THOMAS F.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2018
verified customerVerified Customer
Category: Service
2016 FORD ESCAPE
AS ALWAYS SERVICE WAS FIRST CLASS.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/02/2019 09:56 AM

Wow Thomas, thank you so much for this glowing review! We truly can not tell you how pleased we are to hear that you had such a wonderful experience with our Service Department. We appreciate you choosing Mike White Ford and look forward to seeing you again.
 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
MS
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MARK S.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
verified customerVerified Customer
Category: Service
2004 F-350
The service writer was helpful and efficient
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/29/2018 09:41 AM

Thank you so much Mark for this wonderful recommendation about our dealership. We truly appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
TJ
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TYLER J.
Post Falls, ID
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
verified customerVerified Customer
Category: Service
Amazing service team
Service was done as expected and in a timely manner. Great team as always.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/28/2018 04:30 PM

Thank you so much Tyler for this wonderful review about our dealership! It`s great to hear that we could exceed your expectations in a timely manner. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
KE
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KEVYN E.
Coeur D'Alene, ID
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
verified customerVerified Customer
Category: Service
Excellent
Service is always exceptional!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/28/2018 04:25 PM

Thank you so much Kevyn for these thoughtful words about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
CM
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CLINTON M.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
verified customerVerified Customer
Category: Service
Another great service!
Kevyn, Chelsea and the team did another fantastic job for me at Mike White Ford!! I was fit in the schedule on short notice and my truck was done before the promised time, 5 stars all around!!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/28/2018 04:31 PM

Thank you so much Clinton, for this amazing recommendation! We are pleased to hear that Kevyn and Chelsea were able to help you with all of your needs! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
JL
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JAMES L.
Spokane, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
verified customerVerified Customer
Category: Service
Oil Change
Went in for an oil change. Quick, friendly service.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/28/2018 11:56 AM

Hello James, thank you very much for taking the time to write this amazing review about our Dealership! It`s fantastic to hear you had a quick, friendly experience! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
LG
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LYLE G.
Tekoa, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2018
verified customerVerified Customer
Category: Service
Oil change
Fast and courteous
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/28/2018 10:17 AM

Thank you so much Lyle, for this wonderful review about our dealership! It`s great to hear that you were able to get in and out! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
TN
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TAYLOR N.
Post Falls, ID
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
verified customerVerified Customer
Category: Service
Awesome Service
Kevyns the best!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/27/2018 10:21 AM

Taylor, you are an excellent customer and Team Member. It`s great to hear that Kevyns made your experience the best. We appreciate you choosing Mike White Ford and hope you have a wonderful day. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
RM
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ROBERT M.
Pacific Beach, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
verified customerVerified Customer
Category: Service
Exceptional Service
My first service today at Mike White Ford CDA for my 2018 F350 diesel pickup. I truly can't think of any possible improvement to my experience. I was met promptly and courteously in the cozy, dry service entry bay, visited for twenty minutes with Tim, the awesome salesman who sold me the truck, and less than an hour after I first drove in the truck was ready to go.
Thanks!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/26/2018 10:57 AM

Thank you so much Robert, for these kind words about our dealership! We are pleased to hear you had a great experience from Service all the way to Sales! Tim is very awesome and it`s great to see that he found you a vehicle for all of your needs. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
CV
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CALLIE V.
Coeur D Alene, ID
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
verified customerVerified Customer
Category: Service
Oil Change Service
I went in today for an oil change. The service was quick and everyone was so friendly. I didn't expect anything less than the great experience I had today.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/22/2018 09:59 AM

Wow Callie, thank you so much for this glowing review! It is great to hear that we were able to live up to the expectations from the experiences you received in the past.  We appreciate you choosing Mike White Ford and look forward to seeing you again! Have a very Merry Christmas! 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
DS
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DAVID S.
Worley, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
verified customerVerified Customer
Category: Service
Great service
Its not just about a new vechile its all about the service .
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/22/2018 09:48 AM

Thank you so much David! This really means a lot to us! We appreciate you choosing Mike White Ford and hope you have a very Merry Christmas! 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
RB
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ROBERT B.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
verified customerVerified Customer
Category: Service
Scheduled oil change
Professional service, kept me informed, met time estimate
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/22/2018 09:43 AM

Thank you Robert, for this wonderful recommendation! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
PH
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PATRICK H.
Cocolalla, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
verified customerVerified Customer
Category: Service
Dealer Service Departments.........
Are known industry wide to be a place to get serviced without lubrication, and I never thought to seek their help outside of a recall or warranty. After buying my F150 last year (Used) the sells Manager extended the maintenance coverage for the next 12 mo. Due to the fact we don't drive it much I was just recently prompted for an oil change, thinking I was still within the 12 mo. I scheduled the service to be done at the dealer. After making the appointment I received a call notifying me that I have missed the window and we would be charged for this service. To my surprise it was "not" grossly over priced, and I would prefer my truck to be serviced by someone that is best qualified to work on my vehicle. They did not try to upsell me or blow smoke up my ***, they focused on my concerns which was my oil change & remote battery. Simple, fast, honest and polite I can see myself considering them in the future and we'll see if they can change my mind about working with a dealership service center.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/22/2018 09:35 AM

Thank you for the great recommendation Patrick. We are very glad to hear that you had a positive experience with our team! We appreciate you choosing Mike White Ford and look forward to seeing you here again. Have yourself a Merry Christmas! 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
NL
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NELSON L.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
verified customerVerified Customer
Category: Service
great service, friendly dealership.
oil changes and replaced battery in under an hour
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/21/2018 02:56 PM

Thank you so much Nelson, for this fantastic review! We truly appreciate you and are pleased to hear that all your needs were done under an hour. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
JG
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JERRY G.
ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
verified customerVerified Customer
Category: Service
Schedule Oil Change
Excellent service and the scheduled event was completed before the estimated time. Nice lounge for customers. Thanks Mike White Ford.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/20/2018 04:51 PM

Wow Jerry, thank you so much for taking the time to write this amazing review about our dealership. It`s wonderful to hear that you enjoyed our lounge. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Coeur D'Alene, ID
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
verified customerVerified Customer
Category: Service
Oil change
Love this service department. Kevyn and Tyler are the best !
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/20/2018 04:36 PM

Thank you so much for these kind words about our dealership! We are pleased to hear that Kevyn and Tyler we able to help make this the best experience. We appreciate you choosing Mike Whit Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
OF
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ORION F.
Coeur D Alene, ID
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
verified customerVerified Customer
Category: Service
Oil change
Great service.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/20/2018 04:05 PM

Hello Orion, thank you so much for this great review about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Hamilton, MT
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
verified customerVerified Customer
Category: Service
PERSONAL ATTENTION.
They made every effort to accommodate me even though I gave them no fore warning.
Not Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/19/2018 11:18 AM

Thank you so much for this 5 star rating and warning (Haha). We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
KE
Kevyn Erbe
Service Advisor
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